Jim Graham – Cornwall, Ontario

I first ran into Ken Pope when I was referred to him from another lawyer from my home town who said, “I know nothing about guardianship or trusts, but a guy I went to school with does and he’s supposed to be the best”.

My daughter and I went to Ottawa and met with Ken and his team. They were friendly and thorough in discussing the situation and what we thought our needs were. Then they began to describe the services they provide, what they recommended as a strategy and the costs associated with each step of the process. Not only that, they gave us tax-recovery information and described how it could be used to mitigate the cost of the services they provide. They also advised that they had the in-house resources to do this on our behalf. We were appreciative - and somewhat sceptical of their ability to make all our dreams come true.

They did it – and the future of both my daughter and granddaughter have been greatly enhanced because of it. Don’t get me wrong, it wasn’t easy. The Canadian Government Legislative Environment and Policy Framework can be hell for someone who is not familiar with it. It is a paper-chase of forms, letters, phone calls and e-mails and it all moves slowly and in a circular fashion. Ken’s team did all that and more. I particularly admired the fact that they were not afraid to challenge the dragon (our definition of bureaucracy) and did so in a very calm, professional manner that always yielded the results they were seeking on behalf of their clients. I am beginning to suspect that the whole concept of the word ‘no’ is not part of the office vernacular for Ken Pope’s team! Knowledgeable, dedicated, focused and results-oriented – and very, very professional!

One day I will have to tell my granddaughter all about the people that slew the dragon and saved the princess – but that will be a story for another day! In the meantime, my family and I would like to thank Ken Pope and his team for a job well done!! 

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